Whether you have a question about your account, need assistance with a game, or have any other inquiries, our dedicated support team is here to help. We offer multiple channels for you to reach us, ensuring that you can get the support you need in a way that is convenient for you. This comprehensive guide outlines the various ways you can contact us and the kind of assistance you can expect.
Ways to Contact Us
Live Chat
Our live chat feature is the quickest and most efficient way to get in touch with our support team. Available 24/7, live chat allows you to communicate directly with a customer service representative in real time. Whether you have a question about a game, need help with a transaction, or require technical support, our live chat agents are always ready to assist you. To access live chat, simply click on the chat icon located at the bottom right corner of our website.
For less urgent inquiries or detailed questions, you can reach us via email. Our customer support team strives to respond to all emails within 24 hours. When contacting us via email, please provide as much detail as possible regarding your issue or question to ensure a swift and accurate response. You can email us at support@aw8-casino.com. We also offer dedicated email support for different departments, such as technical support and account verification, to streamline your inquiries.
Phone Number
If you prefer speaking to a customer service representative directly, you can contact us by phone. Our support line is open during business hours, and our friendly staff is ready to assist you with any questions or concerns you may have. Please note that phone support is currently available in English only. You can reach us at our Curaçao office at +599 9 462 5487.
Social Media
We understand the importance of social media in today’s connected world, and we are active on various social media platforms to keep you updated and engaged. You can follow us on Facebook, Twitter, and Instagram for the latest news, promotions, and updates. Our social media team is also available to assist you with any inquiries you may have through direct messages or comments.
FAQ
For quick answers to common questions, be sure to visit our Frequently Asked Questions (FAQ) section on our website. Our FAQ covers a wide range of topics, including account registration, deposits and withdrawals, bonuses, and technical issues. This resource is designed to provide you with instant answers, saving you time and helping you resolve any issues efficiently.
Office Address
If you need to contact us by mail or wish to visit our office, you can find us at our headquarters in Curaçao. Our office is located in a convenient shopping center, easily accessible for any in-person inquiries.
- AW8 Casino Office
- 874 Main Street,
- Willemstad, Curaçao
Please note that visits to our office are by appointment only. To schedule a visit, please contact our customer support team in advance.