AW8 Casino promotes a responsible approach to gambling. We recognize that while they can be fun and exciting, they also have the potential to cause harm if not handled responsibly. This document outlines our approach, the tools and resources we offer to support our players, and the steps we take to prevent and address problems.

Understanding responsible gambling

Importance

Responsible gambling involves making informed decisions about your activities, understanding the risks, and managing your behavior so that they remain a fun and harmless pastime. It’s important to recognize the signs and take proactive steps to prevent them. We at AW8 Casino believe it is our duty to provide a platform that helps players control their habits.

Definition

Gambling addiction, characterized by an inability to control one’s behavior, which leads to significant negative consequences. Some common signs include:

  • Chasing losses: Constantly gambling in an attempt to win back the money lost.
  • Preoccupation: Constant thinking and planning for the next gambling session.
  • Increased betting: The need to bet larger amounts of money to achieve the same level of excitement.
  • Neglect of responsibilities: Ignoring work, family and social responsibilities.
  • Financial Problems: Borrowing money, selling possessions, or using savings.
  • Emotional distress: Feeling anxious, irritable, or depressed

If you or someone you know is exhibiting these signs, it is important to seek help and take steps to address the problem.

Tools and Resources 

Self-exclusion

We offer self-exclusion options for players who need a break. Self-exclusion allows you to temporarily or permanently close your account, preventing you from accessing our platform. To initiate self-exclusion, contact our support team and they will instruct you on how to do so.

Deposit limits

Setting deposit limits is an effective way to control your spending. At AW8 Casino, you can set daily, weekly or monthly deposit limits to help manage your budget. These limits can be changed at any time, but any increase in limits will only take effect after a cooling off period to ensure that the decision has been well thought out.

Reality checks

Reality Checks – These reminders help you monitor your gambling activity and prevent excessive gambling. You can customize the frequency of reality check notifications in your account settings.

Access to support services

If you need support or advice about your behavior, several organizations specialize in helping people with gambling problems. We encourage you to contact these organizations for confidential help:

  • Gamblers Anonymous: a support group for people offering meetings and resources.
  • National Council on Problem Gambling (NCPG): Provides a helpline, counseling and support services for those suffering from gambling addiction.
  • GamCare: Offers advice, support and free counseling for people with problems.

Promoting a safe gambling environment

Fair play and integrity

At AW8 Casino, we strive to ensure that all of our games are fair and transparent. We use random number generators (RNGs) to ensure that game results are random and unbiased. Our platform is regularly audited by independent third parties to ensure compliance with industry standards and regulations.

Protection of minors

We strictly prohibit underage gambling and take measures to prevent minors from accessing our platform. Players must confirm their age during the registration process and we conduct age verification. We also encourage parents and guardians to use parental control software to restrict minors from accessing gambling sites.

Responsible Advertising

We are committed to responsible advertising in our marketing and promotional activities. We avoid using our promotions for minors and vulnerable individuals and ensure that our advertisements clearly communicate the risks. 

Supporting affected people

Problem gambling affects not only the individual but also their family, friends and community. It can lead to financial difficulties, strained relationships and emotional distress. Recognizing the wider impact is crucial to addressing the problem and providing appropriate support.